[DAYS_LEFT] days left of your Medeconomics free trial

Subscribe now

Your free trial has expired

Subscribe now to access Medeconomics

Patient participation group annual checklist

Use our checklist to help you review processes and ensure your PPG is running smoothly.

(Picture: Towfiqu Photography/Getty Images)
(Picture: Towfiqu Photography/Getty Images)

This annual checklist is designed to help practices review the work their PPG is doing and make sure their processes are working effectively.

You can find more advice on how to make the most of your PPG here.

Checklist

  • Do you have a clinical champion from the practice?
  • Agree schedule of meetings for the year and schedule time for pre-meets in order to ensure actions coming out of meetings are completed.
  • Schedule time for strategic planning. Consider the following:
    • What are the main aims of PPG – what do you want to achieve?
    • What are some key areas of patient education that could be of benefit and what speakers could you find?
    • How could being part of a PCN help? Can PPG activity be shared across the network?
    • What has worked well and less well in the past – what do you want to encourage more of? What do you want to avoid?
  • Do you have a chair, or do you need to recruit a new one? This could be clinician or practice manager or a patient.
  • Are all your contact details for the PPG up-to-date?
  • Do you have consent to contact PPG members via email, phone etc and is this all clearly documented?
  • Is a steering group is needed? (This might be something that has changed in the previous year).
  • Are your terms of reference and ground rules for PPG and steering group up to date?
  • If they have changed, do all PPG member know?
  • Do you need to recruit more members to your PPG?
  • Review advertising and marketing of PPG. Consider the following:
    • Website
    • Notice boards
    • Patient leaflets
    • New patient registration forms
    • Sign up forms handed out by clinicians and reception
  • Review process for registering interest in PPG. Consider the following:
    • How to word consent – what are patients signing up to, how often will they be contacted and where will this information be logged?
    • How often and who will update the information?
    • How can patients change their mind and opt out of PPG communications?
  • Review processes for gathering and acting on feedback and how this can be shared with PPG. Consider the following:
    • Friends and Family Test
    • Google reviews
    • NHS Choices
    • Practice website
    • Complaints and significant events
  • Review processes for communicating PPG activity with wider patient population. Consider the following:
    • ‘you said… we did’ notice board
    • Website
    • Patient leaflet
    • Newsletter

Have you registered with us yet?

Register now to enjoy more articles
and free email bulletins.

Sign up now
Already registered?
Sign in

GP Fees Database

Browse private and professional fees

Search all fees and NHS funding