- From the publishers of
- GPonline.com
- MIMS
- MIMS Learning
Supporting best practice in leadership, management and finance
HR and staff management
Guidance across a range of topics connected with managing staff, training, implementing HR policies and our job description templates.
How to make the most of your ARRS roles
A list of issues to consider when empolying new staff under the additional roles reimbursement scheme.
New roles in general practice
-
How to make the most of your ARRS roles
-
PCNs: Collaborating with other practices on staff issues
-
Induction checklist for staff working across the PCN
-
How to make the most of your practice pharmacist
-
How to make the most of physiotherapists in general practice
-
How to make the most of your pharmacy technician
-
How to make the most of your social prescriber
-
Introducing social prescribers to your team
-
How social prescribing can help practices and PCNs tackle workload
-
Video: Building and managing an effective multidisciplinary team in your practice
-
Video: Social prescribing - all your questions answered
Recruitment and HR admin
-
New employee checklist for GP practices
-
Staff induction checklist
-
Staff recruitment: Advertising a vacancy, shortlisting and interviewing
-
Writing a person specification: a key to effective recruitment
-
Using and updating job descriptions
-
Staff training requirements in general practice
-
Avoid the pitfalls of employment references
-
How to manage your staff budget
-
How practices can effectively manage staff absenteeism
Training and developing staff
-
Developing a training plan for your receptionists
-
Training plan for receptionists: Key knowledge
-
Training plan for receptionists: Key skills
-
Helping receptionists manage difficult patient situations
-
Creating a training plan for an assistant practice manager
-
Assistant practice manager training part 1: Admin, reports and communications
-
Assistant practice manager training part 2: General practice management
-
Assistant practice manager training plan 3: Practice finance
-
Assistant practice manager training plan 4: HR
-
Video: Empowering your nursing team
-
Could your practice benefit from the GP Retention Scheme?
-
Getting the best from your reception team
-
Dealing with difficult staff issues
Staff wellbeing
-
Video: Team wellbeing - how to ensure your practice team is mentally and physically fit
-
Supporting staff through the pandemic and beyond
-
How can we improve wellbeing in our practices?
-
How our practice is supporting staff wellbeing during the pandemic
-
Reducing workplace risk for all staff during COVID-19: A checklist
-
Risk assessments for staff vulnerable to COVID-19
Job descriptions
-
Templates for general practice job descriptions
-
Job description: Assistant practice manager
-
Job description: Administrative assistant
-
Job description: Medical receptionist
-
Job description: Practice manager
-
Job description: Healthcare assistant
-
Job description: Medical secretary
-
Job description: Practice nurse
-
Job description: Salaried GP
-
Job description: Advanced nurse practitioner
-
Job description: GP partner
-
Job description: Physician associate
-
Job description: Prescribing technician
-
Job description: Senior practice-based clinical pharmacist
-
Job description: Practice-based clinical pharmacist
-
Job description: Data quality/IT manager job description
-
Job description: Advanced paramedic practitioner
Staff pay
Employment law
-
The right to request flexible working in general practice
-
Retirement and the law - for GPs and practice staff
-
Taking disciplinary action against an employee
-
A simple guide to fixed-term employment contracts
-
Employment law: Preventing race discrimination in the practice
-
Employment law: How to deal with race discrimination incidents
-
Your HR questions: How to handle flexible working requests
-
Your HR questions: How to manage conflict within the practice team
-
Your HR questions: How to manage staff underperformance
-
Complying with disability legislation
-
Managing older staff and preventing discrimination
Managing your locums
-
Demonstrating that your GP locums are self-employed
-
BMA produces model terms and conditions for employing locums
-
Sourcing a GP locum
-
Agreeing terms and conditions with GP locums
-
Preparing for a new locum GP - a checklist
-
Essential information your GP locums need to know - a checklist
-
Preparing GP locums to make home visits - a checklist
-
Making the most of your GP locum
Quick links
-
GP Fees Database
Private and professional fees for GP work and NHS payment information
-
COVID-19 guidance tracker
Links to key guidance for GP practices in an easy-to-search table
-
Locum Rates
Regional breakdown of average rates charged by locum GPs
-
QOF Prevalence Check
Interactive tables to compare disease prevalence in your practice with your CCG
-
Job description templates
Key job descriptions to download and adapt for use in your practice
-
A-Z of practice management
Advice on key practice management tasks listed in a handy A-Z format
