- From the publishers of
- GPonline.com
- MIMS
- MIMS Learning
Supporting best practice in leadership, management and finance
HR and staff management
Guidance across a range of topics connected with managing staff, training, implementing HR policies and our job description templates.
How to make the most of your ARRS roles
A list of issues to consider when empolying new staff under the additional roles reimbursement scheme.
New roles in general practice
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How to make the most of your ARRS roles
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PCNs: Collaborating with other practices on staff issues
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Induction checklist for staff working across the PCN
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How to make the most of your practice pharmacist
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How to make the most of physiotherapists in general practice
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How to make the most of your pharmacy technician
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How to make the most of your social prescriber
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Introducing social prescribers to your team
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How social prescribing can help practices and PCNs tackle workload
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Video: Building and managing an effective multidisciplinary team in your practice
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Video: Social prescribing - all your questions answered
Recruitment and HR admin
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New employee checklist
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Staff induction checklist
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Staff recruitment: Advertising a vacancy, shortlisting and interviewing
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Writing a person specification: a key to effective recruitment
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Using and updating job descriptions
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Staff training requirements in general practice
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Avoid the pitfalls of employment references
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How to manage your staff budget
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How practices can effectively manage staff absenteeism
Training and developing staff
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Developing a training plan for your receptionists
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Training plan for receptionists: Key knowledge
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Training plan for receptionists: Key skills
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Helping receptionists manage difficult patient situations
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Creating a training plan for an assistant practice manager
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Assistant practice manager training part 1: Admin, reports and communications
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Assistant practice manager training part 2: General practice management
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Assistant practice manager training plan 3: Practice finance
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Assistant practice manager training plan 4: HR
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Video: Empowering your nursing team
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Could your practice benefit from the GP Retention Scheme?
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Getting the best from your reception team
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Dealing with difficult staff issues
Staff wellbeing
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Video: Team wellbeing - how to ensure your practice team is mentally and physically fit
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Supporting staff through the pandemic and beyond
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How can we improve wellbeing in our practices?
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How our practice is supporting staff wellbeing during the pandemic
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Reducing workplace risk for all staff during COVID-19: A checklist
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Risk assessments for staff vulnerable to COVID-19
Job descriptions
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Templates for general practice job descriptions
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Job description: Assistant practice manager
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Job description: Administrative assistant
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Job description: Medical receptionist
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Job description: Practice manager
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Job description: Healthcare assistant
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Job description: Medical secretary
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Job description: Practice nurse
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Job description: Salaried GP
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Job description: Advanced nurse practitioner
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Job description: GP partner
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Job description: Physician associate
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Job description: Prescribing technician
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Job description: Senior practice-based clinical pharmacist
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Job description: Practice-based clinical pharmacist
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Job description: Data quality/IT manager job description
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Job description: Advanced paramedic practitioner
Staff pay
Employment law
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The right to request flexible working in general practice
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Retirement and the law - for GPs and practice staff
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Taking disciplinary action against an employee
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A simple guide to fixed-term employment contracts
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Employment law: Preventing race discrimination in the practice
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Employment law: How to deal with race discrimination incidents
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Your HR questions: How to handle flexible working requests
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Your HR questions: How to manage conflict within the practice team
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Your HR questions: How to manage staff underperformance
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Complying with disability legislation
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Managing older staff and preventing discrimination
Managing your locums
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Demonstrating that your GP locums are self-employed
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BMA produces model terms and conditions for employing locums
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Sourcing a GP locum
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Agreeing terms and conditions with GP locums
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Preparing for a new locum GP - a checklist
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Essential information your GP locums need to know - a checklist
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Preparing GP locums to make home visits - a checklist
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Making the most of your GP locum
Quick links
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GP Fees Database
Private and professional fees for GP work and NHS payment information
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COVID-19 guidance tracker
Links to key guidance for GP practices in an easy-to-search table
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Locum Rates
Regional breakdown of average rates charged by locum GPs
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QOF Prevalence Check
Interactive tables to compare disease prevalence in your practice with your CCG
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Job description templates
Key job descriptions to download and adapt for use in your practice
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A-Z of practice management
Advice on key practice management tasks listed in a handy A-Z format
